Client Filter
Based on the incredible feedback we’ve received from our users, we’ve rolled out some new features we wanted you to know about. The first of these new features you will find on the Clients Page. As your client list grows it can get difficult to find a client your looking for. This is why we’ve added the “Client Filter”, a great new way of filtering for a specific client. The new client list looks like this:

New client filtering options
To perform a client filter, simply select from the drop down what you would like to filter on. The options available are First Name, Last Name, Email, Phone, and All. After selecting how you would like to filter, start typing what you’re looking for in the client filter box. The search results will appear below the client filter. We believe this feature will make it much easier to work with your client list as it grows.
Service Lengths
Another highly requested feature was the ability to set a length for each service. We’ve now added this feature and you can find it on the Add Service and Edit Service screens. When adding a new service the screen now looks like this:

New Service Length Field
Note, if you have already added services to the system, you can edit these services to add a service length by clicking on the service, then clicking the ‘Edit Service” button. Select a service length from the drop down menu and click “Save Changes”. The system will now take these service lengths into consideration when creating appointments via the scheduling screen. Also, when viewing the daily schedule on the main scheduling screen you can see how long a particular service is, so you know when your next available appointment is. The new screen looks like this:

New appointment length info
Notice under the appointment time, you can see the service length. In the above case, we have an appointment at 5:00 pm that is 1 hour. We know then we can’t schedule an appointment until 6 pm or the system will let you know there is a booking conflict. You can still override these conflicts by clicking “Go ahead” on the conflict alert box. Also, you should know that service lengths are not a required field. If you do not input a service length the system will use your “Default Appointment Length” found on the settings page.
We have also pushed out a few new changes to the Pencil’em Mobile platform including improved booking conflicts notification based on service lengths.
We hope you enjoy these new features and they allow you to more easily work with your appointments and clients. As always, your feedback is appreciated!


I am LOVING the new UPDATED. they are AWESOME! Just what I needed… and even ahead of schedule… YEAH. When are the reacurring appt. and 2/4/6/8 week scheduler due to arrive? I am so pleased with this company and the services you provide. Other suggestions of mine are….a folder or something that I can keep track of thing like suppliers and their phone #’s…Also a notepad or something that I can keep a list of supplies I need to order.. Or a cancellation list of clients that need to get in. I am not sure if it would be a folder or something like a notepad… Just some more suggestions and things to think about..
Thanks, Wendy Kurth
Hey Wendy, great to hear from you again. Reoccurring appointments will be here sooner than you think. There are a few challenges, but nothing we can’t manage here at the Pencil’em Labs. Look for this feature by the end of next week (if not sooner). We find our timelines for new features are directly related to the amount of caffeine we can ingest….needless to say there is a recycling bin full of Red Bull cans and the coffee pot always has a cup waiting!
I’m very interested in your other ideas as well. I’m going to see over the next week or two how we can best incorporate this feature to everyone’s benefit. Thanks again for your great input. More to come so stay tuned!
Greg