The Pencil'em.com Blog » confirmation emails http://blog.pencilem.com Thu, 05 Jan 2012 05:35:35 +0000 http://wordpress.org/?v=2.8.5 en hourly 1 Pencil’em How-to: Add the Service name to reminder / confirmation emails http://blog.pencilem.com/pencilem-how-to-add-the-service-name-to-reminder-confirmation-emails/ http://blog.pencilem.com/pencilem-how-to-add-the-service-name-to-reminder-confirmation-emails/#comments Fri, 11 Sep 2009 04:53:28 +0000 Greg http://blog.pencilem.com/?p=336 This has been a long requested feature, and we are proud to announce that we have added this feature to all Pencil’em accounts.  There is good reason for the delay in rolling this feature out, and it is largely due in part to the way Pencil’em users create their services.  In talking with our users, we discovered that many of you didn’t want the service listed in the reminder emails, or wanted to be able to control which services would appear in the emails and which wouldn’t.  So we have now built this into the system and with a quick set up, you can select which services you would like to appear in your reminders and confirmation emails.

Add Services to reminder / confirmation emails

  1. First, navigate to the “Services” page in the main menu.
  2. Click on the first Service in your service list that you would like to make appear in the confirmation / reminder email
  3. Click on the “Edit this Service” button and the Edit Service dialog form will appear.
  4. You will notice there is now a new drop down menu labeled “Display in Emails?”, by default this will be set to No, so change it to “Yes”.
  5. Click “Save Changes” on the dialog box to save the changes.
  6. Repeat the above steps for each service you want to be made public (show up in confirmation / reminder emails).

The above steps are for services that have already been created.  If you are creating a new service, the process is the same, however you would just specify wether or not it should appear in the emails at the time of creation.

Edit your service to add it to confirmation / reminder emails

Edit your service to add it to confirmation / reminder emails

The New confirmation / reminder email with service

]]> http://blog.pencilem.com/pencilem-how-to-add-the-service-name-to-reminder-confirmation-emails/feed/ 0 Service to be added to confirmation / reminder emails http://blog.pencilem.com/service-to-be-added-to-confirmation-reminder-emails/ http://blog.pencilem.com/service-to-be-added-to-confirmation-reminder-emails/#comments Mon, 03 Aug 2009 08:08:55 +0000 Greg http://blog.pencilem.com/?p=222 Hello Pencil’em Pros!  I wanted to take a moment and let you know about a change that will soon be in place.  We will be adding the service name to the confirmation / reminder emails.  So, along with the Date and Time of your clients next appointment, they will see the service you’ll be performing.  The new emails will look something like this:

New reminder / confirmation email screen shot

New reminder / confirmation email screen shot

We will be implamenting this feature on Wed. Aug. 5th.  We wanted to give you a few days notice in case you need to make any adjustments to your service names. If you have any questions regarding this new feature please leave them in the comments so we can address them publicly, or email support@pencilem.com.

EDIT: We will be delaying the implamentation of this feature by a few days to run a few more tests.  We expect to have this feature in place by mid next week.

]]> http://blog.pencilem.com/service-to-be-added-to-confirmation-reminder-emails/feed/ 2